Privacy policy

What we collect

When you send an enquiry through this website, we collect:

• your first and last name;
• your email address;
• your phone number and company name, if you give them;
• the service you're interested in and your message.

If you become a client, we collect the further information needed to provide our services, such as company records, financial records and identity documents required by law.

How we use it

We use your personal data to:

• reply to your enquiry and prepare a quote;
• provide the services you engage us for;
• meet our legal and regulatory obligations, including anti-money-laundering checks.

By sending the form, you consent to us using your details for these purposes. We don't sell your data or use it for marketing without asking you first.

Who we share it with

We share personal data only where needed to run this website and provide our services:

• Cloudflare hosts this website and runs the bot check on our forms.
• Resend delivers enquiry emails from the website to our inbox.
• Government agencies such as ACRA and IRAS, when we file on your behalf or the law requires it.

These providers may process data outside Singapore. Where they do, we take steps to make sure it is protected to a standard comparable to the PDPA.

Cookies and tracking

This website doesn't use analytics, advertising or tracking cookies. The bot check on our forms (Cloudflare Turnstile) may use strictly necessary signals to tell people from automated programs.

How long we keep it

We keep enquiry details only as long as needed to respond and follow up. Client records are kept for as long as the law requires, generally at least five years for accounting and tax records, and then securely deleted.

Your rights

Under the PDPA you can:

• ask what personal data we hold about you and how it has been used;
• ask us to correct data that is wrong or incomplete;
• withdraw your consent, after which we'll stop using your data unless the law requires otherwise.

We'll respond to requests as soon as reasonably possible, usually within 30 days.

Contact our Data Protection Officer

For any question or request about your personal data, email our Data Protection Officer at accounts@pw-consulting.sg or write to us at 19 Keppel Road, Jit Poh Building #03-07, Singapore 089058.